2 . SHOULD I REGISTER ?
2. DO I NEED TO REGISTER BEFORE PURCHASE?
We advise you to register with us before making a purchase to ensure that your mailing address is correct and you can trace back your purchase.
So how do i register ?
Click on the icon right on top of the page fill out your email address and preferred password.
What happens if I forgot my password?
Just click on forgot password and we will email you password to your registered email address.
3. ABOUT SHIPPING AND HANDLING?
All orders are processed within 3 months. Delivery will be carried out within one week during working hours, Monday through Friday, excluding weekends and local public holidays (Malaysia). Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcels in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable efforts to assist in compensation claims (if any).
For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. In the case if tax is not paid within the stipulated period, goods will be forfeited and destroyed by the customs department which is not under our control. Price of postage includes handling fees.
Shipping Charges will be auto calculation while you proceed for payment.
4. IS MY ORDER SUCCESSFUL?
An automated order confirmation is emailed 24 to 48 hours after an order is processed in our system. The order confirmation included design , style , size , color and other details. The confirmation also provides the estimated delivery of the order from the designer to jadeiteqipao.com.
If we are unable to process your order, we will inform you . This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.
5. ONLINE SHOPPING?
How do i shop on jadeiteqipao.com?
Sign up or sign in to choose your item.